Privacy Policy
Last updated: August 24, 2026
Bright Concepts Lighting respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit brightconceptslighting.com, contact us, create an account, request a quote, or place an order.
Information We Collect
We may collect information you provide directly to us, including:
- name
- billing and shipping addresses
- email address
- telephone number
- company or organization name
- account information
- order and transaction information
- product inquiries and quote requests
- communications you send to us
When you use our website, certain technical information may also be collected automatically, such as IP address, browser type, device information, pages visited, referring pages, and cookie or similar technology data.
Payment Information
Payments are processed through third-party payment providers integrated with our ecommerce platform.
Bright Concepts Lighting does not generally receive or store complete payment-card numbers. Payment information is transmitted to and processed by the applicable payment provider according to its own security and privacy practices.
How We Use Information
We may use personal information to:
- process and fulfill orders
- verify product availability
- arrange shipping and delivery
- process payments, refunds, and returns
- communicate about orders
- respond to questions and quote requests
- provide customer service
- maintain customer accounts
- detect or prevent fraud and misuse
- improve our website, products, and services
- comply with tax, accounting, legal, and regulatory obligations
- send marketing communications when permitted by law and applicable preferences
Suppliers and Order Fulfillment
Bright Concepts Lighting works with manufacturers, distributors, carriers, and other suppliers to fulfill orders.
When necessary to process an order, we may provide these parties with information such as the customer’s name, shipping address, contact information, products ordered, delivery instructions, and other information reasonably required for fulfillment.
Service Providers
We may use third-party companies to support our business, including providers of:
- ecommerce hosting and website infrastructure
- payment processing
- email delivery
- shipping and logistics
- fraud prevention
- analytics
- security
- tax calculation
- customer communications
These providers may process personal information as necessary to perform services for us and are subject to their own contractual, legal, and privacy obligations.
Cookies and Similar Technologies
Our website may use cookies and similar technologies necessary to operate the online store, maintain shopping carts and sessions, process checkout, remember preferences, enhance security, and understand website usage.
Some third-party services integrated with the website may also use cookies or similar technologies.
Browser settings may allow you to block or delete cookies, although disabling certain cookies may interfere with shopping-cart, account, checkout, or other website functions.
Communications
We may send transactional communications relating to orders, payments, shipping, returns, account activity, or customer-service requests.
If you elect to receive promotional emails, you may unsubscribe from marketing communications using the unsubscribe option provided in those messages. Transactional communications necessary to service an order or account may still be sent.
How We Share Information
We may disclose information when reasonably necessary to:
- fulfill an order
- process payments
- arrange shipment or delivery
- provide requested services
- operate and secure our website
- comply with applicable law
- respond to lawful requests from authorities
- investigate fraud, security incidents, or misuse
- protect the rights, safety, and property of Bright Concepts Lighting, our customers, or others
We may also transfer information in connection with a merger, acquisition, financing, sale, restructuring, or transfer of all or part of the business.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including fulfillment, customer service, accounting, tax, warranty, fraud-prevention, legal, and regulatory purposes.
Retention periods may vary depending on the type of information and applicable requirements.
Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no internet transmission, storage system, or electronic transaction can be guaranteed to be completely secure.
Your Privacy Choices and Rights
Depending on where you live and applicable law, you may have rights relating to your personal information, including the ability to request access, correction, deletion, or information about how your data is used.
You may contact us to make a privacy request. We may need to verify your identity before completing certain requests.
Children’s Privacy
Bright Concepts Lighting is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.
Third-Party Websites
Our website may contain links to manufacturer websites, technical documents, payment services, or other third-party resources.
Bright Concepts Lighting is not responsible for the privacy practices or content of third-party websites. Their respective privacy policies govern information collected through those services.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our business, website, service providers, or legal requirements.
The current version will be posted on this page with its updated revision date.
Contact Us
Questions or requests regarding this Privacy Policy may be directed to:
Bright Concepts Lighting
Email: info@brightconceptslighting.com
Phone: (615) 854-8885